Genshin Impact Shenhe Statue, SAKURA Studio

1. About the Shipping Fee

Product prices listed do not include shipping fees. Final shipping fees are calculated based on ​​package dimensions​​ and ​​actual weight​​ of your ordered items.

Since orders are processed before inventory arrives at our warehouse, exact shipping costs cannot be automatically calculated online. To receive a ​​preliminary shipping estimate​​, please:

1. ​​Contact us​​ with your product of interest
2. Provide your destination country/region
3. We will generate a dimensional/weight-based estimate

​​2. Order Process

🔖 Pre-Order Process​​

1️⃣ ​​Pay Deposit​​

• Secure your reservation with a deposit.

2️⃣ ​​Receive 2 Emails:​​
📩 ​​Email 1: Production Started​​

• Statue enters production (deposit becomes ​​non-refundable​​).
• Production time: ​​3–6 months​​.
  → Track progress: check online or contact us.

📩 ​​Email 2: Statue Ready!​​

• Includes ​​remaining payment + shipping cost​​.
• Complete payment within ​​30 days​​ (invoice auto-expires).

3️⃣ ​​Shipment​​

• Statue dispatched after payment.

​​🛒 In-Stock Purchase Process​​

1️⃣ ​​Confirm Availability​​

• Contact us to check ​​real-time stock​​.

2️⃣ ​​Pay Full Amount​​

• Complete full payment.

3️⃣ ​​Await Shipping Fee Email​​

• Receive email with calculated shipping cost.

4️⃣ ​​Pay Shipping Fee​​

• Settle fee to unlock shipment.

5️⃣ ​​Shipment​​

• Statue dispatched within 3 - 7 business days.