Mermaid Melody Pichi Pichi Pitch Nanami Luchia GK Figure, CAT TAIL Studio

1. About the Shipping Fee

Product prices listed do not include shipping fees. Final shipping fees are calculated based on ​​package dimensions​​ and ​​actual weight​​ of your ordered items.

Since orders are processed before inventory arrives at our warehouse, exact shipping costs cannot be automatically calculated online. To receive a ​​preliminary shipping estimate​​, please:

1. ​​Contact us​​ with your product of interest
2. Provide your destination country/region
3. We will generate a dimensional/weight-based estimate

​​2. Order Process

🔖 Pre-Order Process​​

1️⃣ ​​Pay Deposit​​

• Secure your reservation with a deposit.

2️⃣ ​​Receive 2 Emails:​​
📩 ​​Email 1: Production Started​​

• Statue enters production (deposit becomes ​​non-refundable​​).
• Production time: ​​3–6 months​​.
  → Track progress: check online or contact us.

📩 ​​Email 2: Statue Ready!​​

• Includes ​​remaining payment + shipping cost​​.
• Complete payment within ​​30 days​​ (invoice auto-expires).

3️⃣ ​​Shipment​​

• Statue dispatched after payment.

​​🛒 In-Stock Purchase Process​​

1️⃣ ​​Confirm Availability​​

• Contact us to check ​​real-time stock​​.

2️⃣ ​​Pay Full Amount​​

• Complete full payment.

3️⃣ ​​Await Shipping Fee Email​​

• Receive email with calculated shipping cost.

4️⃣ ​​Pay Shipping Fee​​

• Settle fee to unlock shipment.

5️⃣ ​​Shipment​​

• Statue dispatched within 3 - 7 business days.