About Payment & Orders
The prices on our website are in USD, but you can check out in any currency and it will be automatically converted to USD.
We take PayPal payments. You can use your credit card or PayPal account through PayPal to complete the transaction.
If you don’t have a PayPal account, please don’t worry, you can still complete the order by clicking the “Pay with Debit or Credit Card” button when you come to the PayPal login page.
Definitely, the entire transaction will be covered under PayPal’s Buyer Protection, and your data is encrypted.
Please refer to below chart:
About Quality
Yes. We understand collectors have different tastes and budgets. If you are a perfectionist collector and have high demands for details, we recommend going for the original GK statues (of course, even the original GK statues have micro defectives, we suggest you do some study about studios, and their reputation). If you’re more about value for money and not too fussy about minor details, a recast could be a great option. With recasting technology improving lately, the gap between recasts and originals has closed up a lot.
Even if you don’t like the recast, you are welcome to consult us for any other questions, and we are happy to help you.
Please read the product description before purchasing. We will indicate whether the product is PVC or resin.
About Shipping
Please understand that we need 1 -7 business days to process your order. After that, we will arrange the shipment and send you the tracking number.
Generally Speaking, the delivery time would be various due to different shipping methods. Please refer to below:
Post Mail Shipping: Epacket/USPS,takes 15-25 days to arrive.
Express Shipping: EMS/DHL/FedEx, takes 7-10 days to arrive.
SAL Shipping: Takes 25-30 days to arrive.
Air Shipping: Takes 10-15 days to arrive.
Sea Shipping: Takes 35-45 days to arrive.
More information about shipping, please refer to our shipping information page.
Please note, some of our statues ship for free, while others have shipping costs that we’ll confirm later.
For free-shipping statues:
- Pay once, done!
- We’ll ship your order in 1–7 days.
For statues with unconfirmed shipping fee:
- These are usually heavier items (over 2 kg), air or sea shipping rates change often.
- We’ll give you shipping options and accurate prices within 7 days after you place your order.
- Ship after you pay the shipping fee.
If you would like an estimated shipping cost for a particular statue, please feel free to contact us.
Yes, you can track your order with the tracking number we sent. For sea shipping, please note that tracking information may not update while your package is in transit across the ocean. You’ll likely see the next update only after the parcel arrives at your country’s customs office. Don’t worry if there’s a gap in tracking during this time – it’s normal for sea shipments.
About After-sales service
Of course, If you have any problems with your purchase, please keep the product in its original condition and contact the customer support team within 30 days from the date of delivery for returns or exchanges. For more detailed information regarding our return and exchange policy, please kindly check this link: Return & Refund Policy.
Please contact our customer service team (info@tifatifa.com) via email, and please let us know the reason why you want to return/refund, we will response within 12 hours. More information, please refer to our Return & Refund Policy.
Still Have a Question?
If your questions haven’t been answered, please feel free to Contact Us, we usually reply within 12 hours.